Mental health care for women, connected to the OB/GYN care you already trust
FamilyWell partners with your OB/GYN provider at NEOGA to make getting mental health support easier and more connected to the care you already receive. Our services are covered by most insurance plans. Here’s what to expect and how to get started.
What is FamilyWell?
Start with this short video from our clinical team. It covers who we are, who we care for, and how we work alongside your OB/GYN or women’s health practice.
Experts in women’s mental health
Our coaches, therapists, and psychiatric providers specialize in women’s mental health, with expertise supporting women through fertility, pregnancy, postpartum, perimenopause, menopause, and beyond.
Integrated in your OB/GYN care
We work closely with your women’s health provider, so your mental health support is part of the care you already receive.
Care that comes to you
Connect with your care team by phone, text, or video, from home, from work, or even with a baby on your lap.
Covered by most insurance plans
FamilyWell works with most private and public insurance plans. During enrollment, we’ll check your coverage and let you know what you can expect to pay, including any estimated copay.
What is the Collaborative Care program?
FamilyWell’s Collaborative Care program brings your OB/GYN care and mental health support together. Your virtual FamilyWell team works alongside your OB/GYN provider to provide personalized support, with you at the center of your care.
Care coordinator
Your go-to for scheduling, insurance, and questions. Available by text and keeps your FamilyWell and OB/GYN care connected.
Coach
Regular check-ins with a certified coach who listens, understands, and supports you every step of the way.
Therapist
A licensed therapist will meet with you for your initial assessment and, based on your needs, may recommend ongoing therapy as part of your care plan.
Psychiatric provider
If medication is part of your care plan, it may be prescribed by your OB/GYN with FamilyWell’s guidance or directly by a FamilyWell psychiatric provider.
What to expect in your first weeks with FamilyWell
- Week 1
Get started
- Meet with an enrollment specialist for a quick intro call to review the program, your insurance coverage, and paperwork.
- Schedule your intake with a therapist.
- Week 2
Build your care plan
- Meet with a licensed therapist for your initial assessment.
- Receive a personalized care plan based on your needs.
- Get connected with your FamilyWell care team.
- Week 3
Begin your care plan
- Have your first session with a coach, therapist, or psychiatric provider, depending on your personalized care plan.
- Weeks 4+
Keep making progress
- Continue regular sessions with your care team based on your needs and goals.
- Many patients start feeling better within 8–12 weeks, but everyone’s journey is different. We’re here to support you for as long as you need us.
What does it cost and how will I get billed?
One difference to know about
Ready to get started?
Schedule my brief intro callPrefer to text? Message us at and we’ll find a time for you. Save this number as FamilyWell in your phone so you know it’s us.
If you need help right now
This page is not for emergencies. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline), or call 911.
Your privacy
What you share with your care team is confidential and protected under HIPAA. Because Collaborative Care is a team model, your care manager, your doctor, and the consulting psychiatrist share what is clinically necessary to treat you.