Are you passionate about making a meaningful impact in perinatal mental health care? Here's your chance to be a vital part of FamilyWell's mission to enhance access to high-quality, equitable, and affordable mental health services for pregnant and postpartum individuals across the U.S.

Applicants interested in this position can send their resume and cover letter to:  danielle@familywellhealth.com. 

Background: 

FamilyWell is the first behavioral health startup to implement a perinatal collaborative care model that embeds a wrap-around mental health program directly into OB/GYN practices for pregnant and postpartum individuals. Our mission is to solve the maternal mental health crisis by increasing access to equitable, affordable, and accessible mental health care. Our specialized care team consists of social workers, coaches, therapists, and psychiatric providers in the OB provider’s clinical workflow (both in-person and virtually), ultimately becoming the behavioral health arm of the OB/GYN practice. 

Role:

The Behavioral Care Manager (BCM) is a core member of the collaborative care team, which also includes coaches, licensed therapists, psychiatric consultants, and OB/Gyn clinical staff. The BCM is responsible for processing referrals, patient engagement and recruitment, educating and enrolling patients in the program, reviewing eligibility, administering and following up on monthly mental health screenings, insurance verification, scheduling patient sessions, updating patient records, and communicating directly with the team. The BCM will be based in-person at the partnering OB/Gyn clinic(s), and interact directly with clinic staff, providers, and patients. The BCM will report directly to the Director of Perinatal Behavioral Health.

*This is a hybrid role that requires duties to be performed in-person, within an OB clinic(s) in Hillsborough County, New Hampshire, and virtually.

Requirements to be considered for an interview:

• LICSW

• 2 years of previous experience providing therapy for perinatal mental health patients

• Lives in Hillsborough County, New Hampshire or within 30 mile radius

*Ideal candidates will have completed (or are in the process of completing) their Perinatal Mental Health Certification (PMH-C) through Postpartum Support International and will be bilingual in Spanish (and/or Brazilian Portuguese) and English.

Duties and responsibilities:

• Directly engage with pregnant and postpartum patients in OB clinics to actively educate, recruit, and enroll eligible patients in FamilyWell’s perinatal collaborative care program.

• Review patient eligibility, verify insurance coverage, and complete all enrollment requirements.

• Communicate directly with patients (either in person, by text, or by phone) for program recruitment outreaches, reminders, and follow-up care to maintain a goal of 80% patient engagement in the program.

• Update patient records in EHRs and communicate care plans to the clinic providers.

• Maintain a collaborative care registry provided by FamilyWell. Track patient follow up and clinical outcomes in the registry.

• Prepare and submit monthly patient progress reports in EHR.

• Send mental health screenings, reminders, and follow-up on results.

• Provide patient education about common perinatal mental health disorders and the available treatment options.

• Facilitate outside referrals for community-based social services (e.g. housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment) as clinically indicated.

• Compose, prepare, and communicate timely patient and provider responses to questions.

Time Commitment:

• Full-time, 30-40 hours/week

• In-clinic Monday-Friday

• Contractor position

Desired Skills:

• Highly organized

• Ability to communicate the value of FamilyWell’s services to patients

• Strong written and oral communication skills

• Excellent interpersonal skills

• Ability to quickly learn new technology

• Driven by a social mission to help others

Salary:

Negotiable

If you’re interested and would like to apply, send your CV and cover letter to: jobs@familywellhealth.com.